Integrating handovers and task tracking to ensure continuity, accountability, and timely care delivery.

Care teams face challenges in both transferring critical information between shifts and managing multiple tasks across residents and care areas. Traditional handovers often rely on verbal updates or paper notes, which can result in missing information, miscommunication, or overlooked tasks. Similarly, paper-based task lists or fragmented systems make it difficult to prioritise, track, and complete tasks efficiently. These gaps can lead to errors, delays in care, increased stress for staff, and reduced quality of service for residents.

The Care Handover & To-Dos module in OneHealth Care combines digital handovers with task management, creating a centralised platform for information transfer and action tracking. Staff can record shift updates, observations, and resident needs while simultaneously creating, assigning, and monitoring tasks. Real-time updates ensure that every team member has the latest information and can act on tasks promptly, improving communication, continuity, and overall care quality.

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Key Offerings

Digital Handover Logs

Record and access critical resident information digitally, ensuring nothing is missed during shift changes.

Structured Handover Templates

Predefined categories guide staff to provide complete, consistent, and actionable information.

Task Creation & Assignment

Create, assign, and prioritise tasks linked to residents, care plans, or handover notes.

Real-Time Updates & Notifications

Both handovers and tasks update instantly, with notifications for pending or urgent actions.

Task Status Dashboard

OCentralised dashboard to monitor all active, pending, and completed tasks across shifts and teams.

Audit Trails & Accountability

Maintain a complete history of handovers and task actions for transparency, compliance, and performance review.

Why it matters

Our care management platform is built on smart and reliable technology

Choosing OneHealth Care means relying on a powerful and intuitive platform that streamlines care management, ensures personalized support, and upholds the highest standards of accuracy, efficiency, and compliance.

Ensures Continuity of Care

Accurate handovers combined with tracked tasks mean that residents receive consistent care, with no critical information or responsibilities lost during shift changes.

Reduces Errors and Omissions

Digital logging and structured templates reduce the likelihood of missed information, forgotten tasks, or miscommunication, safeguarding resident safety.

Improves Staff Efficiency and Accountability

Staff have clear visibility of their responsibilities, deadlines, and follow-ups, reducing stress, improving time management, and supporting better coordination across the care team.

OTHER FEATURES

Explore our other features designed to support every aspect of care management.